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Privacy Policy

Last Updated: 28.10.2025

General:
We at the Tower of David Museum Jerusalem (hereinafter: “the Company”) are committed to protecting the privacy of users on our website. This policy is intended to explain what data we collect, how we use it, and with whom the information may be shared.

Types of Information Collected:
When using this website, information about you is collected. Some of the information identifies you personally, if you provide it voluntarily:

  • Contact forms: Name, email, phone number, and inquiry content
  • Purchase form: First name, last name, country, city, email address, phone number, purchase details, price
  • Minaret form: First name, last name, ID number, email address, signature
  • Newsletter subscription forms (direct marketing): First name, last name, email

Some information does not personally identify you and is not stored with your personal details. This is statistical and aggregated information.
Examples: IP address, browser, cookies, and statistical data to improve user experience.
Additionally, information intended for marketing purposes is collected-data used for targeting and media campaigns.
Examples: Google, Meta-subject to user consent.

Purposes of Use:

  • Responding to inquiries received through the “Contact Us” form, including referring the inquiry to the relevant department (reservations, accounting, events, education, etc.).
  • Managing personalized marketing campaigns through digital media systems.
  • Improving user experience and operating the website.

Sharing Information with Third Parties:

  • Service providers: External suppliers may be used for IT services, site maintenance, mailing systems, and security services.
  • External systems: Purchases on the site also make use of the systems of external entities. Use of those external systems is subject to their privacy policies.
  • Regulation / Legal requirements: Information will be provided as necessary to comply with legal requirements or an authorized authority.

Data Retention:

  • Contact form inquiries are stored solely for handling and follow-up.
  • Technical/statistical information may be stored for analytics and marketing purposes.
  • Newsletter subscription details (direct marketing) will be retained as long as the user is subscribed and according to their consent.

User Rights:
Every user has the right to:

  • Receive information regarding the use of their personal data.
  • Request correction, updating, or deletion of personal information.
    Requests should be sent to: [email protected]

Cookies and Tracking Tools:

  • We use cookies and tracking tools such as Google Analytics and Facebook Pixel for marketing, segmentation, and service improvement. Cookie settings can be managed in your browser.

Direct Marketing (Newsletter / Pop-Up):

  • Users may be shown a pop-up window for entering an email address for mailing purposes. Subscription is based on explicit consent only, with an unsubscribe (“Opt-Out”) option available at any time.

Information Security:

  • The site implements advanced security measures to protect the confidentiality, integrity, and availability of information. However, absolute protection against breaches or unauthorized access cannot be guaranteed.